Service 02
Social & Digital Presence
Content, creative, video and social media handled as one joined-up piece of work, planned around how your business wants to be seen.
What this service means
A business's online presence is usually built from many small pieces: posts, visuals, videos, captions, replies and the planning behind them. When those pieces are handled separately, the result feels scattered.
We handle them together. Depending on the requirement, that can mean researching and planning content, producing it, editing video, publishing and managing channels, and promoting the work to the right audience.
Who it is for
Is this the right service for you?
It usually suits one of these situations.
Businesses that want a consistent, professional presence online
Teams without the time or in-house skills to produce content regularly
Brands launching a product, a campaign or a new channel
What we handle
The work we take on
- Understanding the audience and agreeing a content direction
- Planning what is published, where and when
- Producing written, visual and video content
- Publishing and managing channels where agreed
- Reviewing what works and adjusting the plan
Our approach
Content starts from the business, not the platform. We agree what you want to say and to whom, then produce and publish to that plan, reviewing it as we go.
Process
How this service runs
The same seven steps as every Monoha requirement.
- 01
Understand
We listen to the requirement in full: what is needed, for whom, by when and to what standard.
- 02
Research
We study the market, audience or options before recommending anything.
- 03
Plan
We agree the approach and bring in the right expertise for each part of the work.
- 04
Execute
We carry out the agreed plan and coordinate everyone involved.
- 05
Review
We check the work against the original requirement before it goes out.
- 06
Optimize
We refine the work based on your feedback and, where relevant, on results.
- 07
Deliver & Support
We hand over the result and stay available, or continue where ongoing support is needed.
What clients can expect
What you get from us
These describe how we work, not a guaranteed outcome. Results depend on the market and the requirement.
- An agreed content direction before production starts
- Work produced by people with the relevant skills
- A clear approval step before anything is published
- Honest reporting on how the work is performing
Do you guarantee followers, reach or sales?
No. We commit to well-planned, professionally produced work and honest reporting. Results depend on the market, the audience and many factors outside anyone's control.
Can you handle only part of it, such as video editing?
Yes. Some clients need one piece of the work, others need all of it. Describe what you need and we will scope it.
Who approves content before it goes live?
You do. Nothing is published on your behalf without the approval process we agree at the start.
Next step
Request Social & Digital Presence
Tell us what you need. Our team will review the requirement and contact you.